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SHIPPING & RETURNS

CURRENT LEAD TIME: 1-7 Days

I am passionate with the whole process. From selection of materials and gems, craftsmanship, packaging, and most of all, your overall experience.

 

SHIPPING:

Most of our jewelry are made to order(unless marked 'ready to ship.' Please allow 1-7 days from order date to shipping date. Note that I value your time, and your satisfaction is my priority.  I make sure that all orders are made and crafted with utmost care, and shipped out in a timely manner. Tracking information will be provided as soon as it becomes available. Thank you so much for checking out my shop!

 

RETURN POLICY:

  • Contact us at info@gugma.com or gugmajewelry@gmail.com for assistance within 14 days upon receipt
  • Buyer is responsible for return shipping cost

 

We do not accept returns/exchange/refund on the following items:

  • Custom or personalized orders
  • Sale items
  • Worn/damaged item
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